If your organization receives payments or accepts donations, DPI offers a highly secure and confidential lockbox and caging service.  DPI utilizes the latest technology in the remittance processing industry to accurately, rapidly and efficiently process payments and donations.  For the typical customer, DPI will provide the following services:

1. Daily pickup of mail at the main post office in Plano, TX and/or receive mail swept from existing PO boxes.
2. Open and sort out any mail requiring special handling.  Special handling situations could include checks with correspondence, correspondence only, checks without a payment coupon or donation slip, unsigned checks and name or address changes. 
3. For control purposes, create batches of a manageable size.
4. Scan the check and payment coupon or donation slip and index the scanned TIF images.
5. Electronically read or manually data enter the MICR encoded information contained on the check (bank routing number, bank account number and check number).
6. Electronically read or manually data enter the OCR line or other information (including handwritten) on the payment coupon or donation slip.
7. Endorse the check
8. Data enter the check amount
9. Verifying the check amount until the same amount is entered two times in a row.
10. Process the batch and create deposit slips.
11. Deposit payments within 24 to 48 hours.  DPI has the capabilities to either deposit paper checks or make deposits electronically to any USA based bank.  For non-profit customers, DPI works with a bank willing to waive most fees including per item and per deposit fees.
12. Create one or more customer defined output files and associated reports for distribution via e-mail or a password protected FTP site.
13. DPI will retain the scanned images and physical documents in accordance with a schedule worked out with the customer.  The disposition of physical documents will be as instructed by the customer.

As part of the process of setting up a new lockbox customer, a set of custom reports is developed.  For non-profit accounts this might be a campaign report listing the dollar amount received by solicitation campaign or mailing.  Report options will usually include a date range and the ability to run the report for a particular chapter or location.  DPI also offers standard reports such as a deposit report and a deposit detail report. 

If desired, a customer account can be set up to allow TIF images of the checks and the payment coupons or donation slips to be displayed via the Internet using a standard web browser such as Internet Explorer.  Representatives with an authorized user name and password will be able to search on a multitude of parameters including account number, check number, bank account information, amount, date, etc.  This capability should provide a valuable resource in immediately handling issues and inquiries.    Alternatively, the TIF images and the ability to search on the above parameters could be provided on CD-ROM.

DPI has lockbox and caging experience working with non-profit organizations such as the American Lung Association and SPCA of Texas.  Since non-profit accounts have some of the most non standard and customer specific requirement in the remittance industry, this experience has allowed DPI to develop processes and procedures that hopefully not only meet, but also exceed, the expectations a customer has for their lockbox and data entry vendor.